Q. My dog has lost their collar. Can I get a replacement monitor?

Yes. You can purchase an additional monitor from any Heyrex retailer, or from our online store. You do not need to buy the Heyrex Starter Pack.

You will then need to follow the link on your dog’s edit details page to ensure the new Heyrex monitor is registered to your dog.

To update your pets details on Heyrex

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

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Heyrex History
Why we made it & the Heyrex story.